Product Information
- Author
- Thema: Informatik
- EAN
- 9783816305194
- Edition
- 2006
- ISBN
- 978-3-8163-0519-4
- Umfang
- 72 Seiten
- Delivery time
- next business day
Teleservice - Ein Werkzeug zur Sicherung der Produktion und Minimierung der Kosten für Hersteller, A
45.00 EUR *
Gesamtpreis: 45.00 EUR *
Prices incl. VAT
42.06 EUR excl. VAT
available
Description
Teleservice - Ein Werkzeug zur Sicherung der Produktion und Minimierung der Kosten für Hersteller, A
A guide to economic efficiency through teleservice
VDMA 2006
72 pages
Member price visible after registration
ISBN 978-3-8163-0519-4
Contents:
1 Aim of the guide
1.1 What is teleservice?
1.2 What is teleservice carried out with
1.3 Who carries out teleservice?
2 Benefits
2.1 The benefits of Teleservice from a provider's perspective
2.2 The benefits of Teleservice from an operator's perspective
2.3 The joint benefits for manufacturers and operators (win/win)
3 Technical requirements for Teleservice
3.1 Language
- telephone (hotline)
3.2 Data communication
3.3 Control center
3.4 Teleservice capability of the machine/system
3.5 Service platform (software, multimedia documentation, database,
4 Legal requirements for teleservice
5 Economic efficiency analysis
6 Outlook Checklist for cost-benefit analysis for manufacturer/supplier Checklist for cost-benefit analysis for operator Examples of benefit analysis and benefits Introduction scenarios/concepts and practical examples of technology/technology
VDMA 2006
72 pages
Member price visible after registration
ISBN 978-3-8163-0519-4
Contents:
1 Aim of the guide
1.1 What is teleservice?
1.2 What is teleservice carried out with
1.3 Who carries out teleservice?
2 Benefits
2.1 The benefits of Teleservice from a provider's perspective
2.2 The benefits of Teleservice from an operator's perspective
2.3 The joint benefits for manufacturers and operators (win/win)
3 Technical requirements for Teleservice
3.1 Language
- telephone (hotline)
3.2 Data communication
3.3 Control center
3.4 Teleservice capability of the machine/system
3.5 Service platform (software, multimedia documentation, database,
4 Legal requirements for teleservice
5 Economic efficiency analysis
6 Outlook Checklist for cost-benefit analysis for manufacturer/supplier Checklist for cost-benefit analysis for operator Examples of benefit analysis and benefits Introduction scenarios/concepts and practical examples of technology/technology
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