Privacy Note

Privacy Notice

For legal reasons please refer to our german version.
For a better understanding an auxiliary translation:

Privacy policy

Thank you very much for your interest in our offer on Data protection is particularly important to the management of VDMA Services GmbH. If a data subject wishes to make use of special services provided by our company via our website, it may be necessary to process personal data.

The processing of personal data, such as the name, address, e-mail address or telephone number of a person concerned, is always carried out in accordance with the Basic Data Protection Regulation and in accordance with the country-specific data protection regulations applicable to VDMA Services GmbH. By means of this data protection declaration, our company wishes to inform the public about the nature, scope and purpose of the personal data collected, used and processed by us on the website of VDMA Services GmbH. Furthermore, data subjects are informed of their rights by means of this data protection declaration.
the name and address of the controller

The person responsible within the meaning of the Basic Data Protection Regulation, other data protection laws applicable in the Member States of the European Union and other provisions of a data protection nature is the Data Protection Commissioner:

VDMA Services GmbH
Lyoner Str. 18
60528 Frankfurt
Phone: 06966031412

You can reach our data protection officer as follows:

data protection officer
Scheja und Partner Attorneys at Law | External Data Protection Officer mbB
53113 Bonn, Germany

1. Our objective

A legally compliant handling of your data is very important to us. To protect your privacy, we comply with the provisions of the European Data Protection Basic Regulation (DS-GVO), the Telemedia Act (TMG) and the Federal Data Protection Act (BDSG).

2. What data do we come into contact with?

We collect, use and disclose personal data for the processing of contracts (names, address data, if necessary: your e-mail address pursuant to Art. 6.1.b), for a voluntary newsletter service (your name and e-mail address on the basis of your consent pursuant to Art. 6.1.a.), for a voluntary newsletter service (your name and e-mail address on the basis of your consent pursuant to Art. 6.1.b), for the processing of your personal data (names, address data, if necessary: your e-mail address pursuant to Art. 6.1.b), for a voluntary newsletter service (your name and e-mail address on the basis of your consent pursuant to Art. 6.1.a). DS-GVO) and the website analysis tool Matomo (formerly PIWIK) (on the basis of your consent according to Art.6.1.a DS-GVO, in this case it is a pseudonymised IP address which cannot be traced back to you from the outset and whose storage you can nevertheless object to. For further information see below.

3. How do we encrypt your data?

We work with SSL encryption. The aim is to transmit your personal data securely and to prevent it from being viewed by third parties. An SSL connection is displayed in the browser with a "lock" symbol. More detailed information can be found by double-clicking on the "lock".

4. How do we use your personal data?

Personal data is collected, processed and used in the webshop to process orders. In particular name, address, delivery address and e-mail are stored and used to send you links to ordered downloads. In this customer account you can view and adjust the personal data provided. You can also delete this customer account.

In the log files of the server, browser and search engine information is automatically passed on to us for statistical purposes and to identify faults. After aggregation of the data, these are then deleted, without allowing a direct conclusion about your person.

You can use the contact options listed below to request information as to which data we have stored about you and to request that it be deleted.

5. Do we pass on your data to third parties?

In principle, no. Exception: If you order a product in paper form, we will give your name and address (if you provide your telephone number and e-mail address) to our shipping service provider, the Stuttgarter Verlagskontor (according to Art. 6.1.b DS-GVO), in the course of fulfilling the contract, or to clarify a criminal offence, such as fraud (according to Art. 6.1.f - Recital 47.6).

We do not come into contact with your credit card data at all, since you give it (if you choose this payment method in the shop) directly to our PCI certified payment provider (in our case Concardis).

If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the person concerned (pursuant to Art. 6.1.a DS-GVO), without prejudice to which you have the right to object to the storage. We will comply with this request unless legal regulations (e.g. retention periods pursuant to Art. 6.1.c DS-GVO) or legitimate interests (e.g. securing claims arising from contracts pursuant to Art. 6.1.f) conflict with it. Otherwise, personal data will remain stored on our systems for the duration of statutory retention periods at the longest.

VDMA Services GmbH has implemented numerous technical and organisational measures to ensure that the personal data processed via this website is protected as completely as possible. Nevertheless, Internet-based data transmissions can in principle have security gaps, so that absolute protection cannot be guaranteed. For this reason, every person concerned is free to transmit personal data to us by alternative means, such as telephone.

Acquisition of general data and information/log files

The website of VDMA Services GmbH collects a series of general data and information each time the website is accessed by a person concerned or an automated system. This general data and information is stored in the log files of the server. The following can be recorded

(1) browser types and versions used,

(2) the operating system used by the accessing system,

(3) the website from which an accessing system accesses our website (so-called referrer),

(4) the subwebsites which are accessed via an accessing system on our website,

(5) the date and time of access to the website,

(6) an Internet protocol address (IP address [filed with zeroed last octet to prevent personal traceability]),

(7) the Internet service provider of the accessing system; and

(8) other similar data and information used to avert danger in the event of attacks on our information technology systems (pursuant to Art. 6.1.f DS-GVO)

Irrespective of this, you have the right to object to this storage. The consequence of an objection is an immediate deletion, otherwise these data are deleted after 12 months by our systems regularly.

When using this general data and information, VDMA Services GmbH does not draw any conclusions about the person concerned. Rather, this information is needed in order to

(1) to deliver the contents of our website correctly,

(2) to optimise the content of our website and the advertising for it,

(3) to ensure the long-term operability of our information technology systems and the technology of our website, and

(4) to provide law enforcement authorities with the information necessary for law enforcement in the event of a cyber attack.

This anonymously stored data and information is therefore evaluated statistically by VDMA Services GmbH with the aim of increasing data protection and data security in our company in order to ultimately ensure an optimum level of protection for the personal data processed by us. The anonymous data of the server log files are stored separately from all personal data provided by the person concerned.

Profiling/automated decision making

We do without automatic decision making or profiling.

Use of cookies
Cookies are text files that are stored by the browser on your computer and contain information about your use of our website.
We have integrated the consent management tool of ACRIS E-Commerce GmbH, Am Pfenningberg 60, 4040 Linz / Austria,,, Office: +43 720 303750 on our website to request consent for data processing or the use of cookies or similar functions. This gives you the opportunity to give or refuse your consent for certain functionalities of our website, e.g. for the purpose of integrating external elements, integrating streaming content, statistical analysis, coverage measurement and personalized advertising. You can give or reject their consent for all functions or give their consent for individual purposes or individual functions. The settings you have made can also be changed by you afterwards. The purpose of including the consent management tool is to allow users of our website to decide on the aforementioned matters and, in the course of their continued use of our website, to offer them the opportunity to change settings they have already made. In the course of using the consent management tool, personal data as well as information of the end devices used (IP address, language, browser, etc.) are processed and sent to ACRIS E-Commerce GmbH. The information about the settings made by Inen is also stored in your end device.
When you call up one of our websites for the first time, an information banner appears regarding the use of cookies in accordance with the DS-GVO. In order to be able to recognize whether the user has taken note of the cookie information when the same user later calls up our website, a persistent cookie is set that expires after one day. The cookies set are:

                 The origin of the user is stored here. If the permission of the user is given, this origin can be made available for analysis tools.
                 Duration of the cookie: only during the session
                 The user's landing page is stored here. If the user gives permission, this landing page can be made available for analysis tools.
                 Runtime of the cookie: only during the session
                 This cookie stores the first time a cookie is allowed.
                 Runtime of the cookie: session
                 This cookie stores which cookies the user has allowed.
                 Duration of the cookie: 30 days
                 This cookie stores which cookies the user has allowed.
                 Runtime of the cookie: 30 days
A session cookie is set to allow you to navigate our website and use certain features, such as access to restricted areas and content for registered users. Session cookies expire after the end of your session (closing the browser).
We also use a functional session cookie on the site to store information about the settings you have selected and to tailor our website to your individual needs; this applies, for example, to the selection of language and font size.
This information is pseudonymized and is not used for any purpose other than the one described here in accordance with the DS-GVO Art. 6(1)(f) serves as the legal basis for data processing.
In the default setting, your browser accepts cookies, so you do not need to make any special setting. If you wish to disable the storage of cookies, please refer to the help function in the menu bar of your browser for more information. Please note, however, that turning off cookies can significantly restrict the use of our website. You can also object to the statistical use and, in addition, make the settings in your browser described below. (S. "Data subject rights" below).

Use and application of Matomo

The data controller has integrated the Matomo component on this website. Matomo is an open source software tool for web analysis. Web analysis is the collection, collection and evaluation of data about the behavior of visitors to Internet sites. A web analysis tool collects data on, among other things, from which website a person concerned has accessed a website (so-called referrer), which subpages of the website have been accessed or how often and for how long a subpage has been viewed. A web analysis is mainly used for the optimization of a website and for the cost-benefit analysis of Internet advertising. This is done on the legal basis of Article 6(1)(a) of the DS Block Exemption Regulation.

The software is operated on the server of the person responsible for processing; the log files, which are sensitive under data protection law, are stored exclusively on this server.

The purpose of the Matomo component is to analyse the flow of visitors to our website. The data controller uses the data and information obtained, among other things, to evaluate the use of this website in order to compile online reports showing the activities on our website.

Matomo places a cookie on the information technology system of the person concerned. What cookies are has already been explained above. The setting of cookies enables us to analyse the use of our website. Each time one of the individual pages of this website is accessed, the Internet browser on the information technology system of the person concerned is automatically prompted by the Matomo component to transmit data to our server for the purpose of online analysis. As part of this technical process, we gain knowledge of personal data, such as the IP address of the person concerned, which we use, among other things, to track the origin of visitors and clicks.

The cookie is used to store personal information, such as the access time, the location from which an access originated and the frequency of visits to our website. Each time you visit our website, this personal data, including the IP address of the Internet connection used by the person concerned, is transferred to our server. This originally personal data, which we have stored in a form that does not allow us to draw conclusions about a natural person, is generally stored for 12 months. We do not pass this personal data on to third parties.

The person concerned can prevent the setting of cookies by our website at any time, as described above, by means of an appropriate setting of the Internet browser used and thus permanently object to the setting of cookies. Such a setting of the Internet browser used would also prevent Matomo from setting a cookie on the information technology system of the person concerned. In addition, a cookie already set by Matomo can be deleted at any time via an Internet browser or other software programs.

Furthermore, the person concerned has the possibility to permanently object to the collection of data generated by Matomo and related to the use of this website and to prevent such collection. For this purpose, the person concerned must set an opt-out cookie. If the data subject's information technology system is deleted, formatted or reinstalled at a later date, the data subject must again set an opt-out cookie.

Further information and Matomo's current data protection regulations can be found at .

contact form

Data that you voluntarily provide to us within the framework of general contact (e.g. by e-mail) within the meaning of Art. 6.1.a will be used by us exclusively to process your request. If you use our online contact form, we will record your name and e-mail address so that we can contact you personally by e-mail. Your data will only be processed and deleted by the employees entrusted with the processing of your request as soon as they are no longer needed and the communication has not become part of the contract and must therefore comply with statutory retention periods.
Our Newsletter

You can register voluntarily for our newsletter. You will receive information about new releases from our company in larger intervals. You can revoke this consent at any time. You can unsubscribe at the bottom of each newsletter. Otherwise, you can also choose the following ways to unsubscribe:

Address: VDMA Services GmbH Lyoner Str. 18, 60528 Frankfurt, Germany
fax: +49 6603 2412

We use systems fromXQueue GmbH, (Christian-Pleß-Str. 11-13, 63069 Offenbach am Main, Telefon: +49 (0) 69 – 83 00 898 – 0, Telefax: +49 (0) 69 – 83 00 898 – 9, E-Mail:, Website: The cookies that may be set during dispatch are not combined with your name, address or other personally identifiable information, but are only used to measure the success of our campaigns. According to Art. 6.1.a DS-GVO, the legal basis here is consent. In cases where we consider it useful and necessary to inform customers of changes in new editions, for example of technical regulations or specimen contracts, provided that the sale of these products did not take place more than five years ago, the information is provided on the basis of Art. 6.1.f DS-GVO.

Your right to information, amendment and cancellation

As a data subject, you have the following rights under the Data Protection Basic Regulation (DS-GVO), insofar as their respective legal requirements are met:

Information: You have the right to obtain information about the data processed by us concerning your person.

Correction: You can request the correction of inaccurate personal data. In addition, you may request the completion of incomplete data.

Deletion: In certain cases you can request the deletion of your personal data.

Restriction of processing: In certain cases you may request that we restrict the processing of your data.

Data transferability: If you have provided us with data on the basis of a contract or consent, you may request that the data provided by you be received in a structured, common and machine-readable format or that we transfer it to another responsible party.
right of objection

Right of objection in individual cases:
You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data on the basis of Art. 6 para. 1 sentence 1 e) DS-GVO or Art. 6 para. 1 sentence 1 f) DS-GVO; this also applies to profiling based on these provisions. We will then no longer process this personal data for these purposes unless we can prove compelling reasons for processing worthy of protection which outweigh your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims.

Right to object to the processing of data for direct marketing purposes:
In individual cases we process your data in order to operate direct advertising. You have the right to object at any time to the processing of your personal data for the purpose of such advertising. This also applies to profiling in so far as it is related to such direct marketing. If you object to the processing for purposes of direct marketing, your personal data will no longer be processed for these purposes.

Revocation of consent:
If you have given us permission to process your data, you can revoke it at any time with effect for the future. The legality of the processing of your data until revocation remains unaffected by this. In addition to the ways mentioned under "Asserting your rights", you can also declare a revocation in accordance with the respective information on "Exercising the revocation" in the "Services & Cookies" section.

Assertion of your rights:
To exercise all of your aforementioned rights, please contact us at or by post at the address given above under point 1. Please make sure that we are able to uniquely identify you.

Right of appeal to the supervisory authority:
You have the right to lodge a complaint with a data protection supervisory authority, in particular in the Member State of your habitual residence, workplace or place of presumed infringement, if you consider that the processing of your personal data is unlawful.

You can also change your personal data in the customer area of the web shop, where you can change or remove your data. This does not apply to the full extent to orders that have not yet been processed. As far as possible, we try to make adjustments to the database as quickly as possible.

In this context, as after-sales service customers, we understand the need to inform customers about changes in new editions of products purchased at a time not more than five years ago. Since we receive the data necessary for the fulfilment of the contract (order processing) from dealers with the order to supply a customer directly (usually last name, first name, sex as well as company of the receiver of the product, delivery address), we understand the agreement of the customer of this dealer as given for this purpose (and exclusively for this).
Duration for which the personal data will be stored

The criterion for the duration of the storage of personal data is the respective legal retention period. After expiry of this period, the corresponding data will be routinely deleted unless they are no longer required for the fulfilment or initiation of the contract.

We will inform you that the provision of personal data is partly required by law (e.g. tax regulations) or may result from contractual provisions (e.g. information on the contractual partner). Sometimes it may be necessary for a contract to be concluded that a person concerned makes personal data available to us which must subsequently be processed by us. For example, the person concerned is obliged to provide us with personal data when our company concludes a contract with him or her. Failure to provide personal data would mean that the contract could not be concluded with the data subject. Before the data subject provides personal data, the data subject must contact one of our employees. Our employee informs the data subject on a case-by-case basis whether the provision of the personal data is required by law or contract or is necessary for the conclusion of a contract, whether there is an obligation to provide the personal data and what consequences the non-availability of the personal data would have.

As of 05.07.2022